Orleans Hotel And Casino

We were seeing a show at the arena so it was very easy. The staff was friendly, the restaurants we used were family friendly, and my teenagers enjoyed the bowling and movies.
I felt comfortable with them on their own a bit. Didn't want to be on the strip, although we took the shuttle down there from the hotel. Easy to get to the malls, etc. ...read more

For the money couldn't be beat. Stayed two nights with wife and two kids 8 and 3. Clean and functional in all ways needed and expected. Didn't eat or use any facilities but seems to have nice selection. Easy to find and get in and out of, though a bit of a hike from garage to rooms. Very pleased with experience for price! ...read more

Customer service was neglectful. We requested repairs with plumbing 3 times without success! It is a tired looking hotel. It needs updating. Badly-worn and dirty carpets, bad plumbing, fresh food not replaced at buffets, etc. Mostly seniors staying there! ...read more

The attractiveness of the room was great and clean. However there were a few things we were not told when we were checking in. First, you have to show a security guard your key before you are allowed on the elevator. Secondly, we were given a room at the end a very long hall that seemed a mile long. In addition, the two keys we were given did not work all the time and we had to call our other room guest for their key. ...read more

Very nice and clean hotel. Good selection of restaurants and attractions. Hotel has movie theater.

This hotel was crappy in a surprising way. We asked to be moved to the correct room and we were put in a dirty room that had one pillow on the bed no blankets and when my husband sat on the couch a crack pipe rolled out of the cushions. Had to request to be moved again. The manager said for the inconvenience he would waive a fee we had already paid when I purchased the room. I wrote a letter to the customer relations at the hotel and they never responded. I will never stay at the Orleans again. This was my husbands and my 16th anniversary and it started out crappy. ...read more

Clean. Friendly staff, easy, fast check-in, check-out. Large room. Fast elevator service. 18 theatres. Garaged, secure, close parking.

We enjoyed the spacious rooms and selection of TV options. The food was very good and service was exceptional.

We were guests for one night and left early next day. Sights we saw were great and people were friendly.